Overview Kemin Animal Health and Nutrition is seeking : a Customer Service Representative As Customer Service Representative, you will coordinate between the sales, supply chain, and warehouse teams, overseeing the entire order-to-cash process. Responsibilities What you’ll be doing: + Serve as the primary point of contact for the sales team and distributors, ensuring seamless communication and support. + Ensure efficient and smooth order processing, balancing economic efficiency with exceptional customer service. + Maintain organized and up-to-date customer records and sales area files. + Collect, validate , and manage master data to ensure accuracy and consistency. + Prepare colleagues for backup roles and step in as a backup during absences, supporting both customer service and logistics functions. + Deliver timely and accurate customer service, ensuring adherence to all internal procedures. + Collaborate with the finance department to follow up on overdue invoices and ensure resolution. + Keep customer records and sales area documentation organized. + Plan shipments effectively, ensuring warehouse staff receives precise instructions for efficient delivery preparation. Qualifications Who you are? This role could be for you, if: + You have a bachelor’s degree and experience within Customer Service/Supply Chain + You are customer-oriented + You have a positive & growth mindset + You are multilingual (German, English, Dutch) + You are an expert in Microsoft Office and ERP-systems + You have Strong organizational skills with attention to detail What’s in it for you: + A challenging opportunity where y ou will have the freedom to determine your own approach to a variety of tasks and responsibilities. + A competitive financial package- + Salary + Bonus opportunity + Continued learning opportunities- At Kemin we are compelled by curiosity, we offer our employees the possibility to develop themself on a personal and profession level: + Tuition reimbursement + Linkedin Learning + Corporate University with online and in person training; #LI-JC1 LocationBE-Herentals Posted Date3 days ago(1/21/2025 6:07 AM) Job ID 2025-10735 # Positions 1 Position Type Regular Full-Time