Overview Kemin Animal Health and Nutrition EMENA is seeking a Customer Service Representative with German. You will collaborate with sales, supply chain, and warehouse teams, overseeing the entire order-to-cash process. Join us in one of the Kemin offices inHerentals(Belgium),Warsaw(Poland) orBudapest(Hungary). We Are KeminWe are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, beauty and textile markets. We provide product solutions and options to customers in more than 120 countries.A privately held, family-owned and operated company, Kemin has more than 3,000 global employees and operates in 90 countries including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South Africa and the United States. Responsibilities What you’ll be doing: + + Serve as the primary point of contact for the sales team and distributors in the DACH region, ensuring seamless communication and support. + Ensure efficient and smooth order processing, balancing economic efficiency with exceptional customer service. + Maintain organized and up-to-date customer records and sales area files. + Collect, validate, and manage master data to ensure accuracy and consistency. + Prepare colleagues for backup roles and step in as a backup during absences, supporting both customer service and logistics functions. + Deliver timely and accurate customer service, ensuring adherence to all internal procedures. + Collaborate with the finance department to follow up on overdue invoices and ensure resolution. + Plan shipments effectively, ensuring warehouse staff receives precise instructions for efficient delivery preparation. Qualifications What will make you successful? + Bachelor’s degree and experience within Customer Service/Supply Chain. + Fluent German and English. + Customer-oriented approach. + Positive and growth mindset. + Expertise in Microsoft Office and ERP systems. + Strong organizational skills with attention to detail. What’s in it for you: + A challenging opportunity where y ou will have the freedom to determine your own approach to a variety of tasks and responsibilities. + A competitive financial package + Continued learning opportunities: a t Kemin we are compelled by curiosity, we offer our employees the possibility to develop themself on a personal and profession level: + Tuition reimbursement + Linkedin Learning + Corporate University with online and in person training; #LI-JJK LocationBE-Herentals | PL-Off-site | HU-Off-site Posted Date3 months ago(1/21/2025 6:07 AM) Job ID 2025-10735 # Positions 1 Position Type Regular Full-Time