At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department OverviewMVTrac/MVConnect, a Motorola Solutions Company, is the leading provider of on-demand data solutions for auto finance, government and law enforcement organizations. Utilizing a national network of digital recognition technology devices, MVTRAC aggregates and stores real-time intelligent data in a centralized, secure database, of which is subjected to the most stringent privacy and compliance standards available today. Our technology is nothing without the people behind it.
Job Description
We are a leader in the Repossession industry. We are seeking a detail oriented, driven Customer Service Processor to join our team. This position involves administrating over acceptance of assignments from client/lenders, along with processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. The position will involve processing client/agent requests while you to manage a high call volume.
High multi-tasking environmentWork within multiple systems Utilize client/lender databases, if applies, to execute specific lender requirements.Work in upwards of 15 different tabs between multiple screensExcellent customer service skillsAbility to work independently as well as within a teamExcellent communication skillsFollow through and ownership of work to completion required.Previous collection, repossession or automotive industry experience preferredMicrosoft Office and Google Suite product experience40 wpm minimumMust be able to handle multitasking on a computer with multiple screensAbility to work remote without outside distractionsThis position is a remote position and candidates can be located anywhere in the US. Due to the working schedule, it is preferred that candidates reside in the Central Time Zone. It is also preferred that candidates have previously worked in a remote environment before.
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Basic RequirementsHigh School Diploma or equivalentMinimum 2 years of customer service experienceLegal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus PlansMedical, Dental, Vision benefits401K with Company Match10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.