Welcome page Already Registered? Log back in! Customer Service Representative (Full-Time) Job Locations US-IL-Collinsville Category Customer Service Overview

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities Assist the Service Center ManagerTake and deliver messages for the Service Center Manager and Account ManagersProvide assistance to DriversPrepare bills of lading and delivery receiptsMaintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

PayrollData entryFreight reportsDriver collect reportsBilling and filling Qualifications Skillful in Microsoft Office ProgramsExcellent keyboarding skillsHas worked in a fast paced environment and has excellent attention to detailExperience with handling a high volume of phone callsExceptional communication and customer service skills Benefits Stable and growing organizationCompetitive weekly payQuick advancementCustomized training programProfessional, positive and people-centered work environmentModern facilitiesComprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.Paid holidays (8); paid vacation and personal days

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