**Description** We have a wide variety of career opportunities around the world — come find yours. **Airport Operations** The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision. **Job overview and responsibilities** + Staffing the ticket counter, boarding gates and baggage service areas of the airport (Duties may include check-in, ticketing, gates, baggage service and operations) + Providing assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal such as: + Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage + Preparing tickets, determining fares and routing to assure passenger's travel needs are met + Maintaining a neat and professional appearance by adhering to United's standards for uniform and dress **This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.** **Qualifications** **Minimum Qualifications** + Must be able to work the ticket counter as well as the boarding gates and baggage service area + Must have a professional appearance + Must have excellent communication skills + Fluent in English and Japanese (written and spoken) + Must be able to work in a fast-paced environment + Must be able to lift and maneuver heavy baggage + Must be able to stand and walk throughout the entire work shift + Must possess excellent customer service skills + Proven customer service work experience + High School Diploma/GED or equivalent school leaving certificate + Must be at least 18 years of age + Must be able to travel to US for training if required + Must be flexible to work ANY shift that is assigned to you within a 24 hour, 7 day a week operation which can include late nights, early hours, weekends and holiday + Must be legally authorized to work in Japan for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **Preferred Qualifications** + Previous airline, travel, or hospitality work experience + Bachelors degree + Hold a valid passport and U.S. Visa