Job Description: + Position may include receiving and placing telephone calls, performing data entry, maintaining customer relationships, processing and shipping of electronic and manual orders for our major retailers and serving as customer advocates to those retailers, and corresponding regularly with Field Force, personnel, Brand Ops, MSL, Manufacturing, I&C, PIM and Physical Logistics. Qualifications: + Position requires college degree or equivalent work experience preferred, a minimum of 3-5 years experience in Customer Service, proficient skills in MS Office Suite, excellent communication, interpersonal and organizational skills, ability to handle multiple projects simultaneously with strong attention to detail, flexible work hours, knowledge of SAP a plus.