We are searching for individuals who are compassionate, serve with a purpose, and are dedicated to supporting our customers and their team. DME candidate needed with experience in non-invasive ventilation and respiratory equipment. Experience in order processing, insurance verification, and authorization management. Strong background in patient intake and pre-billing. Handle patient scheduling, referral coordination, insurance requirements, and managing high call volume.
Medical terminology knowledge and customer service experience in a healthcare setting. DME billing experience strongly preferred. Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient need and organizational guidelines. Coordinates issue resolutions with other departments as necessary. May gather patient personal and billing information for database entry and scheduling.
• High School Diploma/GED.
• Knowledge of medical terminology and medical coding preferred.
• Ability to type 30+ words per minute.
• Requires working knowledge of computers.
No experience required.