Join the Adecco team as a Customer Service Rep II! You’ll be the go-to person for helping customers, working with delivery drivers, and making sure everything runs smoothly. If you love talking to people and solving problems, this is the role for you! **What You’ll Do:** + Answer customer calls and help with questions or issues. + Keep track of delivery drivers and make sure things stay on schedule. + Check in with customers to see how we’re doing and fix any problems. + Review driver notes to make sure everything’s on point. + Make calls to customers and document what happens. + Help dispatch drivers and track their routes. + Enter data and create daily reports to track performance. + Stay calm and professional while solving customer problems. **What You Need:** + 1+ year in customer service (bonus if you’ve worked in a call center). + Comfortable with Microsoft Office (Word, Excel, PowerPoint). + Able to juggle multiple tasks on a computer. **Nice to Have:** + High school diploma or equivalent. + Bilingual (English/Spanish) is a plus. + Strong multitasking and problem-solving skills. **Pay Details:** $16.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance