Customer Service Representative ( Intake Representative )
Adecco US, Inc.
**Position Summary**
Adecco is assisting a local client located on the North Side of Houston in hiring an **Intake Representative** . This role involves accurately copying data from PDF faxes into the client’s enrollment system, ensuring high levels of accuracy and efficiency.
This is a great opportunity for candidates looking to build foundational skills in healthcare administration and grow into more advanced roles. The position provides valuable exposure to internal systems, healthcare data management, and electronic documentation processes.
**_To apply, please submit your resume for review. We look forward to speaking with qualified candidates!_**
**POSITION RESPONSIBILITIES & EXPECTATION**
• Process incoming faxes and save to the appropriate company directories
• Maintain patient database in accordance with HIPAA and Company protocol to ensure all patient information is current and up-to-date.
• Proficient in the use and mechanics of all Company Cardiac Event Monitors
• Clearly communicate information to patients and internal customers
• Remains aware and takes care of details that are easy to overlook or dismiss as insignificant.
• Ability to be consistent and reliable
• Earns others trust and respect through consistent honesty and professionalism in all interactions.
• Ability to readily modify, respond, or change with minimal personal resistance
• Ability to effectively hear, understand and follow directions or instructions
• Stays focused on tasks in spite of distractions and interruptions.
• The ability to see and appreciate the value of conducting business affairs according to the intent of Client policies and standards
• Prioritize and complete tasks within allotted time frames
• The job requires decisiveness, quick response, fast action. The job will repeatedly face important deadlines that must be met on time
• Other duties as assigned
**PREFERRED POSITION QUALIFICATIONS**
• One to two years of experience in a customer service or data entry role
• Must be able to handle a high volume of work
• Experience working with confidential information
• Intermediate skills in Microsoft Office
• Ability to work in a fast paced environment
• Capable of operating a multi-line telephone system
• Ability to type accurately.
• Bilingual is a plus
**WORKING ENVIRONMENT / PHYSICAL REQUIREMENTS**
• Sitting for extended periods of time will be required
• Standing and walking periodically required
• Use of hands repetitively to type, handle, and operate standard office equipment will be required
• Ability to hear high and low pitch tones
• Employee will work under typical office conditions
Hours: 8:00am to 5:00pm
Monday to Friday, with rotating Weekends
Temp to Hire
**Pay Details:** $15.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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