Responsibilities:

Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service Perform a variety of administrative tasks as needed Provides customers and coworkers with a remarkable experience Demonstrate a good work ethic based on principles of honesty and integrity Maintain office files are accurate Performs various other job duties as assigned and needed

 

Qualifications:

1 - 2 years’ experience in customer service High School Diploma or equivalent Ability to multi-task in a fast paced environment Ability to prioritize tasks and self-management Effective planning and organization skills Experience with MS Word, MS Excel, computer knowledge Excellent listening skills and be able to offer solutions to unique situations Attention to detail and self-management Consistently provide excellence in Customer Service Strong communication skills, patience and phone skills Empathetic outlook and the ability to work on a team Maintain a good attendance record