Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.
Your Role
A great opportunity has opened for a Customer Service Representative role for Spain, responsible for delivering outstanding customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction. This position involves assisting with various administrative tasks related to customer service operations, including report preparation and correspondence. Collaboration with team members is essential for optimizing processes and enhancing service efficiency. Maintaining accurate records of customer interactions and transactions is crucial to ensure all data is up-to-date.
This position is limited to one year.
Who you are
Law degree or relevant educational background.Proven experience in customer service, with a strong ability to handle complaints and resolve conflicts effectively.Excellent communication skills in Spanish and basic knowledge of English and German.Strong organizational skills and the ability to manage multiple tasks simultaneously.Adaptable, responsible, and a team player with a commitment to continuous improvement.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!