At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. Responsibilities Daily external and internal communication with your counterparts, on the ongoing inquiries. Achieving KPI targets which are related to Business Unit requirements, Customer Satisfaction and Continuous improvement. Managing order portfolio and coordinating with internal stakeholders. Act on escalations, focus on open orders and upcoming demands. Drive ECE by interacting with your internal and external customers. Support the execution of improvement actions based on customer feedback and business requirements. Proactively inform the customer on the delayed shipments, and work on solutions preventing shortages at customer side.
  Desired Candidate Profile Good written and spoken English is mandatory, other languages a bonus. Time management, prioritization, and organizational skills. Flexibility to adapt to changing priorities and business conditions. A good team player with the ability to work independently as well. Basic knowledge of MS Excel, Word, and other Microsoft applications Experience with SAP is an advantage.
  Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

 

WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

•    Competitive Salary Package
•    Performance-Based Bonus Plans
•    Health and Wellness Incentives
•    Employee Stock Purchase Program
•    Community Outreach Programs / Charity Events
•    Employee Resource Group

 

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.