Customer Service Vending Solutions
AFC Industries
**Job Description**
AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.
We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.
We are A Company Culture Devoted to Innovation & Improvement
AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.
Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.
**Customer Service Vending Solutions**
**Primary Responsibilities:**
+ Receive all tooling into P21 for location. (Purchase orders, RMA's etc.).
+ Put away all tooling received into P21 in location. (PO Receiving Report).
+ Responsible for the whereabouts of all in stock tooling at location. All inventory should be assigned to a bin/location.
+ Set up and delete bin locations for all in stock tooling in location.
+ Perform all shipping functions. (Maintaining the quality and 100% accuracy of all outgoing shipments.)
+ Greet customers and ensure a great customer experience.
+ Maintain the Issues shelf daily and follow up weekly with outstanding issues that need resolution. (Nothing comes in w/out paperwork).
+ Assist in the speedy resolution of all shipping & receiving inquiries.
+ Crosstrain with the warehouse manager to ensure warehouse standards and workflow.
+ Collect / maintain inventory for regrind purposes as well as sending out any items that need to be ground.
+ Print incoming transfers for backorder items daily.
+ Perform weekly cycle counts on back up inventory.
+ Load vending machines as needed.
**Qualifications and Requirements:**
+ H.S. Diploma
**Preferred Skills:**
+ Microsoft Office: Outlook, Excel, Word
+ Basic computer skills
+ Organizational skills
+ Team Player
+ Exceptional written and verbal communication skills
**Job Type:** Full-time
**Schedule:**
+ 8-hour shift
+ Day shift
+ Monday to Friday, 7:30-4:30PM
**Work Location:** In-person, Saginaw, MI
**Hourly Pay:** $18.00-22.00
Benefits:
+ 401(k)
+ 401(k) matching
+ Dental insurance
+ Flexible spending account
+ Health insurance
+ Life insurance
+ Paid time off
+ Vision insurance
_We are an AA/EEO/Veterans/Disabled employer._
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