Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our clients team. Your ability to communicate effectively and analyse customer needs will be crucial in ensuring a positive experience. If you are passionate about helping others and possess strong data entry skills, we would love to hear from you. Responsibilities * Handle customer inquiries via phone, email, and chat in a professional manner. * Be able to remain calm under pressure with a level of resilience, * Analyse customer feedback to identify areas for improvement in service delivery. * Collaborate with team members to resolve complex issues efficiently. * Able to multitask, set priorities and manage time effectively. * Must have effective, clear and professional written and verbal communication. Experience * Previous experience in a customer service role is preferred but not essential. * Strong communication skills with the ability to engage with customers effectively. * A positive attitude and willingness to learn are essential for success in this role. If you are interested, please apply online or give us a call on 01245254710. Thank you. CHLTR