Barco is looking for a new Customer Services Engineer in Spain. As a Customer Services Engineer, you’ll support our partners in deploying and servicing visualization systems in the Corporate and Control Room area and you will be key to ensure Barco remains a truly service- and client-oriented company.

 

 

Key responsibilities

 

Provide technical remote and on-site support to Barco’s Corporate and Control Room Customers in Spain and abroad. Repair and troubleshooting of Barco hard- and software. Assist at sales demos in order to promote our Barco’s solutions. Give product training to partners and end-users Execute pro-active analysis visits, report and provide suggestions. Collect insights and feedback on our products from customers and partners and feed them back to the product managers and R&D teams Document actions and solutions in a timely fashion. Follow training to update your technical, commercial and soft skills. Build a relationship with the Customers and detect Service sales opportunities.

 

Requirements

 

3 years of experience in a technical customer (Service/Sales) environment in Visualization industry Good knowledge of hardware, software and networking technologies. Communicates fluently in English and Spanish. Excellent communication skills, both verbally and in writing. Is service- and client-oriented. Experience with Barco’s products and Salesforce is a plus.

 

 

Our offer

 

A permanent contract A competitive salary package The opportunity to work for an international market leader where innovation really matters. Internal training in our Barco University A modern and state-of-the-art working environment