Cypress, CA, 90630, USA
13 hours ago
Customer Services Support Operator 1
Our client, a leader in electronics manufacturing, is seeking a Customer Services Support Operator to join their team. As a Customer Services Support Operator , you will be part of the Customer Service Department supporting various branch offices and the Digital Service Center. The ideal candidate will have strong organizational skills, excellent interpersonal abilities, and a proactive approach to customer satisfaction, which will align successfully in the organization. **Job Title:** Customer Services Support Operator **Location:** Cypress, CA (Hybrid - In-office on Wednesdays and Thursdays) **Pay Range:** $30.00 per hour **What's the Job?** + Support, inform, prioritize, and coordinate activities and resources across branch offices and the Digital Service Center. + Act as the primary point of contact for service customers to ensure expectations are met. + Handle incoming service requests via phone or email, resulting in a service work order and scheduled or dispatched personnel. + Schedule resources to support standard service agreements and manage the scheduling and movement of resources based on service calls. + Order and track parts and subcontractors in support of maintenance plans and service calls using the service platform. **What's Needed?** + High school diploma or state-recognized GED. + Ability to demonstrate strong organizational and interpersonal skills. + Experience with Microsoft Office and business software systems (e.g., SAP). + Verbal and written communication skills in English. + At least one year of experience in a customer service or administrative role is preferred. **What's in it for me?** + Opportunity to work in a dynamic and supportive team environment. + Gain valuable experience in customer service coordination. + Potential for this position to convert to a full-time role. + Possibility for assignment extension beyond 13 weeks. + Engage in meaningful work that impacts customer satisfaction. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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