Our client is looking for a customer service adviser to provide exceptional customer service and sales support by ensuring duties are performed in a positive and professional manner at all times.

You will proactively encourage and develop customer relationships in an effort to increase sales and exceed customers' expectations, taking ownership and managing accounts to ensure complete and professional customer care

You will be proficient in data entry and able to process large amounts of data in an accurate and timely manner.

Duties will include

Ability to persuade, influence and negotiate effectively at all levels both in and outside the organisation

Previous customer service experience sales and account management preferred.

Ability to work independently and part of a team

Excellent communication skills both verbal and written

Ability to build strong working relationships both in and outside the organisation

Ability to adapt procedures to a new and more effective way of working

Computer literate/keyboard skills

Previous knowledge of a CRM system preferred

This is a hybrid position with a Monday to Friday shift. Salary circa £23-24000

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.