We are excited that you are interested in employment opportunities at Fusion!

Our preferred format for expressing interest in our open positions is via our online profile submission portal.

Submitting a profile along with your resume helps to speed the hiring process and places you in our system so that we can consider you for future opportunities as well.

Please review our current openings for a full listing of available opportunities. You can search for current openings by title and location and submit a profile to express an interest in these opportunities.

Job Description:

Essential Duties and Responsibilities include the following: (Other duties may be assigned.)

Handle inquiries concerning billing issues, care issues, technical issues, and general questions providing prompt knowledgeable responsesProcess adds/moves/changes requestsMaintain ownership through completion of all customer requestsHandle all types of customer interaction types including e-mail, telephone calls, and fax requestsProvides superior above-average level of customer service to all customers (internal and external)Partner with Account Advisors to ensure customer satisfaction and revenue goalsKeep customer information updated on assigned accounts and stay abreast of customer needs/changesUpholds Fusion Communications’ company virtues