Remote, US, United States
7 hours ago
Customer Success Analyst

Company Description

insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity. Learn more at insightsoftware.com.

Job DescriptionDrive project success during the post-implementation phase by presenting industry and domain expertise to existing customers.Demonstrate the business benefits and value of ISW solutions.Stay updated on new product enhancements, best practices, and offerings to maintain product competence.Bring high energy and an entrepreneurial spirit to the team, contributing creative ideas and perspectives.Build and nurture strong customer relationships, ensuring their needs are met and their feedback is heard.Utilize knowledge in Financial Consolidation or Financial Planning & Analysis to provide strategic insights and drive business growth.Apply technical skills to lead discovery sessions and create impactful solutions.Collaborate with project team members and cross-functional teams to develop and implement innovative solutions.Provide regular updates to senior management, highlighting project milestones and achievements.

Qualifications3+ years of experience in Financial Planning and Analysis or accounting standards and practices, with a solid understanding of the challenges faced by finance and the broader business.Ability to understand and explain business and technical issues related to customer solutions.Excellent communication (written and oral), organizational, and time management skills.Demonstrated ability to execute plans and take ownership of tasks.Strong executive presence and presentation skills.Ability to prioritize opportunities and tasks effectively.

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

**Please note insightsoftare is unable to provide sponsorship for candidates ineligible to work in stated work location.**

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** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

Learn more about our high-energy, high-performance global team. Work With Us ยป

insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)

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At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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