Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.

 

As a global leader we’re looking for a Customer Sucess Executive to join our team. The Oracle Health Customer Success Executive (CSE) is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer adoption and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue growth.

 

What you will do

 

The CSE oversees customer experience through the customer lifecycle and is accountable for overall operational success of the customer with using Oracle Health solutions and services. The CSE seeks and identifies opportunities for ongoing improvement and simplification in business operating procedures leading to improved effectiveness of the organization and optimization of Oracle Health product/system use, adoption and value realization. 

The CSE develops, tracks and manages priorities and committed actions to ensure progress on identified opportunities. Additional responsibilities include cultivating strong partnerships with key internal and external stakeholders and leveraging relationships to achieve positive outcomes and incremental revenue growth within assigned customer account portfolio.

 

What we will offer you

A competitive salary with exciting benefitsLearning and development opportunities to advance your careerAn Employee Assistance Program to support your mental healthFlexible and hybrid working so you can do your best workEmployee resource groups that champion our diverse communitiesCore benefits such as life insurance, pension, and many othersAn inclusive culture that celebrates what makes you unique
 

Career Level - IC5