Customer Success Finance role business partners with our CSU organisation of over 500 employees and the Support sales team, being a key member of the CSU leadership team. The CSU organisation is responsible for ensuring deployment of products across the Microsoft portfolio. The UK Customer Success Finance will be an active member of a global community of corporate and regional Finance experts. The successful candidate will develop deep subject matter expertise on commit to close metrics, ECIF yield, CSU resource allocation and the Support Billed Revenue. Microsoft UK is a single subsidiary area and is part of EMEA. Microsoft has been in the UK for over 40 years and has been a key enabler of the market IT growth through solid partnership with Governments, Enterprise, small and medium as well as IT partners and consumer partners in the UK. The UK Finance team has the responsibility to partner with sales and marketing teams within the UK. Microsoft Finance is a truly global finance team and you will be part of the WW community of Business Applications Finance Managers to make each other great and build on each other. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   **Responsibilities** Business Partnership + Drive the UK business conversation through insightful and actionable analytics around customer success and deployment. + Drive business transformation focusing on Digital Transformation Wins from Consulting and translating into Azure Consumption, New Business Models + Drive Azure consumption growth strategy with Customer Success organization, Support focus areas, such as Unified, Commercial attach and whitespace opportunities + Drive productivity insights for CSU resources + Provide insight into the progress on large deals with monthly/quarterly reviews of progress in actual ECIF and consumption versus the planned ECIF and consumption. + Support on compliance matters Finance Partnership + Work closely with the rest of the UK finance team members and build a joint sense of ownership and accountability behind investments and business actions to drive equitable growth across all customer segments. + Understand local business blockers, leverage the WW & EMEA communities & play a leading role to exchange learnings and best practices to drive resolution. Finance Excellence + Track Key metrics including Azure Committed Pipe $ and close velocity, Support, Migration tracking, MACC tracking, ECIF yield + Lead the outlook, forecast and budget processes for Support and ISD, with focus on accuracy and business accountability. **Qualifications** **Required Qualifications (RQs)** + Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND experience in financial analysis, accounting, controllership or finance, or related field + OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND experience in financial analysis, accounting, controllership or finance, or related field + OR equivalent experience Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .