Deliver business value through Right and Fast partnership

As\na Customer Success Professional here at Honeywell, you will play a crucial role\nin ensuring the success and satisfaction of our key customers. You will build\nand maintain strong relationships with customers, comprehend their business\nneeds, and provide tailored solutions to meet their requirements. Your\nexpertise in customer success will contribute to customer retention, expansion,\nand overall business growth.

You will report directly to our Customer Success Manager and you'll work out of\nour Raleigh, NC location on a hybrid work schedule.

In this role, you will impact the company by driving customer satisfaction,\nretention, and expansion. Your ability to build strong relationships,\ncomprehend customer needs, and deliver exceptional service will be instrumental\nin shaping our customer success strategies and driving business success.


KEY RESPONSIBILITIES

Build and maintain strong\nrelationships with customers, ensuring their success and satisfaction with our\nproducts and servicesComprehend customer business needs\nand provide tailored solutions to meet their requirementsWork with cross-functional teams to\ndrive customer-centric initiatives and ensure seamless customer onboarding and\nimplementationAnalyze customer data and provide\ninsights to drive continuous improvement and enhance the customer experience

BENEFITS OF WORKING FOR HONEYWELL

Benefits – Medical, Vision, Dental,\nMental HealthPaid Vacation401k Plan/Retirement Benefits (as per\nregional policy)Career GrowthProfessional Development

YOU\nMUST HAVE

Minimum of 3 years of experience in\ncustomer success or account managementProven track record of building and\nmaintaining strong customer relationshipsExcellent communication and\npresentation skillsStrong problem-solving and\nnegotiation abilitiesExperience working with CRM software\nand customer success tools

WE VALUE

Bachelor's degree in Business\nAdministration, Marketing, or a related fieldExperience with SAPPassion for customer success and\nsatisfactionAbility to work self-reliantly and as\npart of a teamStrong guiding and mentoring skillsProactive and results-oriented\nmindsetContinuous learning and adaptability

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes\ntechnologies that address some of the world’s most critical demands around\nenergy, safety, security, air travel, productivity, and global urbanization. We\nare a guide software-industrial company dedicated to introducing\nstate-of-the-art technology solutions to improve efficiency, productivity,\nsustainability, and safety in high-growth businesses in broad-based, attractive\nindustrial end markets. Our products and solutions enable a safer, more\ncomfortable, and more productive world, enhancing the quality of life of people\naround the globe.



Honeywell is an equal opportunity employer. Qualified applicants will be\nconsidered without regard to age, race, creed, color, national origin,\nancestry, marital status, care or sexual orientation, gender identity or\nexpression, disability, nationality, sex, religion, or veteran status.
 

Additional InformationJOB ID: req483004Category: Customer ExperienceLocation: 208 South Rogers Lane,Raleigh,North Carolina,27610,United StatesExemptBusiness Services

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.