With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?Under close supervision, provide support to internal customers (production team). Typical responsibilities include internal fabrication support, liaison between service and technicians to clarify orders, enter work orders generated from mail, emails, phone calls and drop-offs.
Your ImpactSpecific functions may vary dependent upon departmental need, examples of essential functions are:
Primary role is production support to our internal customers.Provide support clarifying work orders with fabrication departments as needed.Enter data from source documents to office computer systems.Build internal relationships with production team.When asked, may need to provide additional support to our frontline team by answering telephones, respond to emails and entering work orders as appropriate.Prep items for shipping as required.Perform other duties as assigned. Minimum Qualifications High school diploma or equivalentLess than 1 year of related experience Additional Success Factors Acquiring job skills and learning company policies and procedures to complete routine tasks.Experience with Word and ExcelSolid data entry skills with accuracyTeam player that supports the company goals to meet all service level metricsDevelop skills to manage external customer inquiries (clinicians)Basic knowledge of medical/industry terminology a plus Our Investment in You Competitive Compensation Packages8 Paid National Holidays & 4 additional Floating HolidaysPTO that includes Vacation and Sick timeMedical, Dental, and Vision Benefits401k Savings and Retirement PlanPaid Parental Bonding Leave for New ParentsFlexible Work Schedules and Part-time OpportunitiesGenerous Employee Referral Bonus ProgramMentorship Programs- Mentor and MenteeStudent Loan Repayment Assistance by LocationRelocation AssistanceRegional & National traveling CPO/CO/CP opportunitiesVolunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
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