Job Title: Customer Success Specialist with Arabic Job Description At **Concentrix** we offer revenue generation services under the **B2B Sales Services** business with a global footprint, accelerating **B2B digital sales** and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. Join us! **What the role looks like:** + Provide quality assurance, through checking all client product integrations are completed + Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers + Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement + Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices · Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform + Track and record customer activity in a timely manner in systems of record (e.g., CRM system) + Help triage troubleshooting tickets + **Working hours - Mon - Fr 10:00-19:00** **Your profile:** + Fluency in **Arabic** **and English** – written and verbal + Experience analyzing data, trends and client information to identify product or service growth opportunities + Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel) + Excellent communication, collaboration, organizational and project management skills + Ability to interact comfortably with both clients and internal departments + Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision + Ability to work on queues/cases/tickets out of CRM platforms + The ability to build trust quickly and develop strong relationships **What we offer:** + Monthly transportation/internet allowance + Bonus for important life events (marriage, birth or adoption of a child, university graduation) + Additional medical plan: health and dental care (fully covered by the employer) + Life insurance + Voluntary Sport Card (Multisport) Please send us your **CV in English.** Only short-listed applicants will be contacted. All applications will be treated as strictly confidential. Help us **G.R.O.W.** Join us! Location: BGR Sofia - Advance Business Center Language Requirements: Arabic (Required), English (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**