Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

As a leader of this customer-facing team this role will provide effective, consistent leadership to the Gordon Food Service (GFS) Multi-Unit Supply Chain teams.  Supervises new customer launches, product launches, exit strategies, contractual inventory requirements, and ensures ongoing, superior supply chain customer service.  Develops and monitors KPIs related to service level, days on hand, and product loss for Multi-Unit Customers.   Responsible for developing and motivating team members, successful goal setting, and collaboration on goal achievement.  Develops vision and best practices to ensure the overall success and continued growth of the Multi-Unit  Supply Chain  team.

How you will make an impact:

Manages the team supporting customer inventory needs for the supply chain from on-boarding throughout the existence of the contract.   Hold Supply Chain teams and customers accountable to contractual commitments. 

Develops and maintains the customer relationship, including customer business reviews, site visits, etc.

Develops vision and executes the strategy and systems to support team goals

Responsible for facilitating multi-unit supply chain activities and oversees the day-to-day business activities of the department such as transitions to outside storage, new customers, vendor transitions, and training.

Collaborates with relevant stakeholders on a regular basis regarding capacity planning, long range planning, sales strategy, marketing intelligence, seasonal planning, customer management, etc. 

Provides weekly/monthly reports on key performance indicators through benchmarking.

Assists in launching new customers and implements new distribution points within our network.

Cultivate an environment of continuous improvement with an emphasis on collaboration, personal ownership, growth and development.

Manages and develops team members(recruitment, interviewing, hiring, training, terminations, performance reviews, professional development)

Performs other duties as assigned.

What you'll bring to the table:

Supply Chain Management - In depth understanding of principles and methods for Demand, Replenishment, Supplier Relations, moving goods by air, rail, sea, or road, including the relative costs and benefits

Human Relations - ability to lead the team and interact with Senior leaders and leaders in other departments/roles, develop relationships, etc. Able to lead meetings and manage the responsibility of follow up with collaborating team members.  

Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Business Acumen - intuitive and applicable understanding of the financial, profitability and cash drivers, external environment, and the “big picture” of the business to enable good, quick business decisions.

Self Management - self directed with ability to deal with distraction, repetition, prioritization, fluctuations in workload, ambiguity, etc.

Mathematical - knowledge of basic math (addition, subtraction, multiply, divide and percentages).

Communication - Initiate and lead conversations, excellent written, verbal, organizational and communication skills.

Time Management - ability to multitask, prioritize, and execute efficient work processes.

Customer Service - highly skilled in providing and influencing  the organization to meet the needs of the customer.  Understands principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Problem Solver - Proven problem solver and can develop solutions to a variety of complex problems by comparing, classifying, innovating, analyzing, coordinating, copying, etc. May refer to established precedents and policies.

Influence others to make a positive impact on the customer and Gordon Food Service.

Subject matter expert on GFS Supply Chain applications, processes and techniques

​

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Gordon Food Service is an equal opportunity employer.

All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and drug tests all employees.