Kforce has a client that is seeking a dedicated and reliable Customer Support Specialist to join their team. This role is fully remote (preferred), hybrid option available. This is a long-term contract with potential for full-time conversion. The shift availability is 6 AM - 10 PM, with one weekend day required. Summary: The help desk team assists off site managers. The Customer Support Specialist will support corporate and restaurant units and handle HR triage. This role involves monitoring systems, addressing customer inquiries, and troubleshooting technical issues in real-time to ensure seamless operations across the organization. Customer Support Specialist Tasks: * Maintenance requests * Basic tech troubleshooting * Dispatching to maintenance team