General Information Location Work at Home Job ID 3892 Job Category Customer Service Representative (CSR) Language Requirement Greek Description & requirements Description In a world where user security and convenience are more important than ever, our client (a pioneering leader in video identification across Europe) is shaping the future with innovative solutions that allow users to verify their identity quickly and easily—anytime, anywhere. Their services are trusted by some of the biggest companies in Europe and beyond, all of whom rely on safe user identification. Now, we’re offering you the chance to become part of this exciting team!
What’s in it for youSecure earnings from day one of trainingVideo call bonus – monthly earnings boost for your efforts in video-based supportPaid training (an introductory 3-day training where you'll learn all essential systems and processes)Professional growth and career advancement in a dynamic, international environmentSupportive team spirit: Friendly and motivating atmosphere that fosters collaboration and togethernessAdditional perks: Multisport card option, corporate discounts, spring and winter bonuses, annual loyalty bonus, and an attractive welcome bonus!
Join us as a Customer Support Agent in Greek! You'll start with a training program that will prepare you to provide customer support for identity verification through video calls.You’ll communicate with customers in Greek, assisting them with verifying and entering their personal information—a straightforward process where you’ll have full support from your team leader and colleagues.Most of the inquiries you’ll handle will involve identity verification for users activating a SIM card, opening a bank account, or renting a vehicle. You’ll provide a seamless experience that’s both safe and convenient—all in a short, professional, and friendly conversation.
What we’re looking forExcellent command of the Greek language (C1 level or higher)Basic computer skills (MS Office package)Communication skills, motivation, and organizational abilityFlexibility to work from our offices in Zagreb or Osijek, or from home (we provide the equipment—you just need a stable internet connection, a desk, and a chair!)
What life at Transcom is likeWe started our journey in Croatia in 2005 and currently have over 1,500 employees supporting customers across the globe in 12 different languages. Our company is characterized by a dynamic, fast-growing environment with a strong team spirit and a friendly atmosphere among employees. As our projects grow and develop, new career opportunities are constantly opening for our employees, often leading to internal promotions. At Transcom, we’re tirelessly dedicated—to our clients and to each other. Every day, someone begins their journey with Transcom, turning today’s potential into tomorrow’s skills. We recognize hard work, team spirit, and supporting others. We champion positive, lasting change within our teams and communities. That’s who we are at Transcom. Here, we look out for each other and celebrate each other's successes. From day one, you’re included, exactly as you are. And with the right mindset, there’s no limit to how far we can go together.