Customer Support Agent Part-Time Positions
Campus Explorer
Find a work schedule that fits you! Campus Explorer is looking for individuals interested in working 30 hours a week from our Santa Monica office. Our call center is open 7 days a week from 6am to 9pm and we are hiring for all shifts. You will be responsible for placing outbound calls to prospective college students, discussing their career plans and suggesting colleges that suit their needs.
PRIMARY DUTIES
Respond to student requests by placing outbound verification calls 100-150 calls a daily
Answer all questions concerning student submission in a professional manner
Verify, record andor correct all pertinent student contact information
Inform student of matching college programs and schools
Administrative duties as assigned
No cold calling at all!
QUALIFICATIONS
At least 2 years experience in customer service or call center environment
Available to work 30 hours a week with availability for one weekend day to work
Intermediate computer skills
Comfortable using MS Excel and Hot Keys
Excellent customer service skills
Excellent verbal and written communication skills, including proper phone etiquette
Internet savvy for research purposes
History of punctuality and good attendance
Ability to multi-task and work in a fast-paced, ever-changing environment
Enjoys talking on the phone multiple hours a day
Meticulous, detail oriented and self-motivated
Upbeat with a can-do attitude
WHAT YOU WILL GET OUT OF IT
Gain valuable references and contacts
Casual work environment
Opportunities for growth
Fun staff and fun employee events
Great salary and more!
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