Job Qualifications:

Previous experience in customer support or client-facing roles, preferably in the healthcare or technology sectors. Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical clients. Proficiency in project management tools (e.g., Asana) and familiarity with documentation processes. Detail-oriented with excellent organizational skills, capable of managing multiple priorities effectively. Ability to work independently and as part of a team in a fast-paced environment. Basic understanding of technical troubleshooting is a plus.