Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

At Volvo Penta, powerful industrial solutions and partnerships are key. Our innovations will lead all into the future of industrial power systems.  As part of a dynamic team, you will contribute to the transformation of our company, the transport industry and society at large. You will represent Volvo Penta in front of the customer to provide extensive aftermarket service support and technical solutions. Responsible for the customer’s up-time by securing the business partners proficiency in providing premium service management (repairs, quality issues, technical support) in a timely manner in South-East Asia including S. Korea and Taiwan.

 

Your responsibilities include but are not limited to;

Overall responsibility for product quality issues, technical issues and warranty cases. Prepare and execute providing Market Quality Reports and Argus Service Requests as necessary to gain central technical support Drive and coordinate customer satisfaction and securing Argus response time Utilize software programming for the preparation of technical specifications, user documentation, presentations and progress and results tracking Contribute together with Business Sales Manager to produce yearly KPIs target for each Business Partner Warranty/Claim handling according to business manual Contribute together with Business Sales Manager to DOS/IOS-evaluation as requested Support exhibition/conference event with Unit Sales team Assure that the Business Partner supports all Volvo Penta products in their area of responsibility Drive and coordinate the usage of Volvo Penta tools, systems, standards, and processes Train and build Business Partners technical competency as necessarily Give input to Business Sales Managers on needed technical competence initiatives for Business Partners May require at site assistance thus travelling can be expected

 

Who are you?

Do you dream big? We do too and are excited to grow together. In this role, you will bring;

Diploma or Bachelor's degree preferably with hands on experience in engineering related subject. At least 3 years proven track record in aftermarket services support, knowledge and customer solution activities Exposure to Electric Vehicle/Battery Energy Storage System will be an added advantage. Able to work both independently and collaboratively as a team player. Strong in electronics/electrical engineering Comfortable in presenting technical matters to business partners, customers and in front of larger groups Good at building relationship and trust with customers What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:

We care about our people and are committed to making your workplace safe and facilitate a healthier lifestyle for our employees through flexible working arrangements and work life balance. Opportunities to develop your career and work globally or cross-functionally

 

Ready for the next move?

If you want to make a real impact in your career, the transportation business is where you want to be.  We look forward to meeting you.

 

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.