Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier’s European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier’s Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.
 

What are your contributions to the team? Support in developing an expanding network with functional heads and key members of the business  Assist the Customer Project Manager (CPM) in follow-up on commitments and items such as time/labour/material quotes, preliminary invoices, progress updates, resolution of squawks, and warranty issues  Manage the scheduling of project allocation within the CPM team   Learn and support the UK HMRC inwards processing procedure within the customer base for on-site aircrafts Support the CPM’s and manager in preparation of financial reports for in work projects  Work with the CPM and invoicing team to prepare vendor claims such as Rolls Royce, Honeywell and GE  Monitor Customer credit and payment status   Produce information and make recommendations to support project related decisions  Work with other key stakeholders in resolving internal project related issues such as spares control.    Assist with customer aircraft visits alongside our customer experience manager   Preparation of pre purchase inspection reports  How to thrive in this role?

You have previous related Project Management/Sales/Aviation / Customer facing / Finance experience – Preferred 

You have good proficiency in the use of Microsoft Excel and PowerPoint 

You have obtained a degree in Aviation Business Management, Aviation Project Management or related subject qualification 

You have strong written and verbal communication skills 

You are eager to learn 

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone.
 
Join us at https://bombardier.com/en/careers/career-opportunities 
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Job Customer Support Intern

Primary Location Biggin Hill Service Center

Organization Bombardier Services (UK)

Employee Status 

Requisition  6533  Customer Support Intern