Customer Support Manager
Modaam
He is constantly hiring a middle manager for customer support. The main role of this situation is to coordinate and monitor all activities related to customer support and ensure high quality services.
Responsible:
- Customer Support Team Monitoring and Guiding Team Members Excellent services
- Develop and improve customer accountability processes
- Creating and maintaining positive relationships with customers and responding to their needs and problems
- Preparing and presenting periodic reports on team performance and satisfaction level Customers
- closely collaborating with other units to continuously improve services and meet customer needs
Competences:
- Sufficient experience in the field of after-sales service, especially managing the support teams
- Full Introduction to Excel, Word and PowerPoint
- leadership and team leadership skills
Responsible:
- Customer Support Team Monitoring and Guiding Team Members Excellent services
- Develop and improve customer accountability processes
- Creating and maintaining positive relationships with customers and responding to their needs and problems
- Preparing and presenting periodic reports on team performance and satisfaction level Customers
- closely collaborating with other units to continuously improve services and meet customer needs
Competences:
- Sufficient experience in the field of after-sales service, especially managing the support teams
- Full Introduction to Excel, Word and PowerPoint
- leadership and team leadership skills
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