Job title:  Customer Support (Portuguese )
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings:  3

Roles and Responsibilities:

Gaming experience is mandatory. Ability to multi-task. Ability to stay focused while working on multiple programs. De-escalate issues as necessary. Understand player needs (read attentively, respond appropriately). Problem-solving skills. Patience and willingness to help. Strong customer service orientation and disposition. Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern. Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.). Excellent written and verbal communication skills in Portuguese.

Required Skills & Desired Skills

Excellent Conversational and Customer Service Skills. Excellent verbal, written, and interpersonal communication skills. For Portuguese, the level required is above (B2). Customer Service experience is a plus. Ability to multi-task. Typing skills (Chat/Email: 35 wpm). High School Diploma or equivalent. Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply

Name(Required) Email(Required) Phone(Required)Are you a Graduate?(Required)YesNoDo you have customer service experience in the Portuguese Language, working in a call center environment?(Required)YesNoHow many years of experience do you have working as a Customer Service Representative?(Required)0-12 Monthsmore than 12+ MonthsAre you flexible working in night shifts?(Required)YesNoFlexibility to work any hours?(Required)YesNoAre you willing to work on Holidays?(Required)YesNoDo you have prior gaming industry experience?(Required)YesNoCurrent Location(Required) Attach Resume(Required)Accepted file types: pdf, docx, doc, Max. file size: 10 MB.

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