Company Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer.
Job Description
We’re looking for a new Customer Support Regional Lead to lead the Europe Customer Support team in Business to join us either in Tallinn or Budapest!
Your mission:
Your mission is to lead our Business support team. As the Regional Lead of CS Operations for Europe, you’ll report directly to the Head of Business Customer Support and lead our regional consumer teams, while cooperating with our outsourcing teams, as well as the various CS support functions like Training, WFM QA and more.
You’ll also join the senior leadership team in Hungary or Estonia and work to build an exceptional work environment in both the Budapest and Tallinn offices. You'll lead a team that supports any of our global customer base that needs help from our Europe based team while also working closely with our product teams to ensure that the customers in our European markets receive world class support. Are you ready?