Job Description:

Location: Hudson, Massachusetts

We are seeking a Customer Support Representative in Hudson, MA needed to take inbound calls from customers and input data into the computer. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.

Responsibilities:

Receive customer calls, emails and other forms of communication.
Skilled in accurate data entry operations with computer work.
Strong customer service.

Desired Background/Skills:

Must have experience with Microsoft Excel and Word. Won’t be doing pivot tables but will be entering data for labels.
Will be entering data into ERP software. Familiarity with an ERP is preferred but could be trained.
Labels are made using UPS WorldShip. Previous experience a plus.
Some clerical duties are required.
Heavy data processing. Must be comfortable on the computer.

Other Information:

Shift Hours: 8:00AM – 4:30PM Monday through Friday

Don’t miss out on this opportunity to join our growing, hardworking team!

CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability. If you are a person with a disability and require assistance during the recruitment process, please reach out to us.

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Interested candidates please reference job code 236362 when responding to this ad.

Location: Hudson, Massachusetts