We are looking for a highly motivated Customer Service and Sales Representative to join our Call Center team. The ideal candidate should be a service-oriented professional with advanced technological skills and the ability to quickly adapt to new learning environments. Experience in sales and customer service is a plus, as is an advanced level of English and French, demonstrated by a B2+ certification in the international BELT exam.

What you’ll do:

Provide exceptional customer service, responding to inquiries and resolving issues effectively and efficiently.Utilize various tools and management software to record and track customer interactions.Develop and execute sales strategies, identifying opportunities and offering products and services that meet customer needs.Learn and adapt quickly to new products, services, and work systems.Collaborate with other teams to ensure a seamless and consistent customer experience.Stay updated on industry trends and company products.Meet and exceed assigned sales goals and objectives.Continuous training and professional development opportunities.Promote a dynamic and collaborative work environment.

What experience you need:

High School Diploma1+ years of experience in customer service, with a strong focus on customer satisfaction. B2+ level in the international BELT English proficiency test.B2+ Leven in the international BELT French proficiency test.

What could set you apart

Proficiency in computer use and familiarity with various software (CRM, management tools, etc.).Sales skills, with the ability to identify opportunities and close deals.Willingness to learn and adapt to new products and work environments.Ability to work in a team and manage multiple tasks simultaneously.

Primary Location:

CRI-Heredia

Function:

Function - Customer Service

Schedule:

Full time