Take your next career step with us as a Customer Support Specialist and develop professionally and personally with a steep learning curve. At our location in Heijen, you will further advance the High-tech division and experience the exciting world of our international supply chain solutions, first hand. Become part of an innovative and dynamic company that sees quality and performance as key factors for success. 
 

We’re on it! Are you on it?
Our belief is that our company mindset should align with your personal mindset. Let’s see if we are a match. Do you dare to take the initiative, and do you always look for opportunities? Are you willing to commit & deliver to take responsibility for your job? Do you have the constant ambition to go that extra mile for your customers and colleagues? And are you a true team player, as we act as one team, one company? Four times ‘yes’? Then we are the right company for you!  

YOUR TASKSPlay a crucial role as the primary point of contact for operational queriesFocus on maintaining customer relationships and addressing questions related to SLA’s, transportation, and customsBe the go-to person for managing and organizing systems, apps, and dataMake sure the team and customers can easily access reliable, clear, and professionally reported infoActively engage in fulfilling tasks and assignments, delivering realistic performance or output according to the specified requirementsEnsure consistent quality by identifying issues and making adjustments within the permitted standardsAnticipate potential bottlenecks and recognize hidden defects
 YOUR PROFILEBachelor working and thinking levelYou have excellent proficiency in the English language, both spoken and writtenExperience with SAP, SAP BO, and Power BIMinimum of 2 to 5 years of relevant reporting experience in a dynamic environmentKnowledge on the Tech 3 customers and Customer Support is a big pre
 WE OFFER
 Between €2.447 and €4.004, we top it off with a fully paid retirement plan, discounted gym memberships.Time for time + bonus 25 paid vacation days, possibility to extend these to 28 vacation daysVersatile working environment with creative freedom, flat hierarchies and an open corporate cultureOpportunity to accompany the development of one of the most modern logistics centers in Europe from the very beginning and to quickly take on responsibilityVery good development opportunities