Sofia, Bulgaria
3 days ago
Customer Support Specialist with English (ITAD)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

About us:
Ingram Micro is a leading technology company for the global information technology ecosystem. 
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide 
IT sales channel, bringing products and services from technology manufacturers and cloud 
providers to business-to-business technology experts. Our market reach, diverse solutions and 
services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

About the position:
The ITAD (IT asset disposition) part of the company provides services to support the life cycle of a product - logistics, control and tracking, refurbishment and repair, data destruction and recycling.

As an ITAD Customer Support Representative you will be:

Logging and coordinating the execution of requests for ITAD servicesMaking reports on the customers based on the products they have taken and their statusHandling communication on behalf of supported external and internal partnersWorking Mon-Fri - 10:00-19:00 on a hybrid model

About you:
We are looking for someone who has:

Very good knowledge of English (C1)Desire to work in an international companyPrevious experience of working with peopleCustomer Support experience (not a must, but an advantage)Knowledge of MS Excel (an advantage)


About our offer:

Competitive salary & Bonus systemAdditional health insurance & life insuranceFood vouchers & Transport AllowanceWell-being Program & Multisport cardReferral and baby bonusPaid holiday days increasing in timeMany trainings, language courses and free access to LinkedIn Learning PlatformGreat career growth and development opportunitiesHybrid work model

... And also:

Impressive partiesLots of social eventsA unique open-minded cultureTrending TikTok and Instagram accountsInspiring leaders

#IngramMicroBulgaria

#LI-Hybrid | #LI-DI1

Confirm your E-mail: Send Email