Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

At Siemens Healthineers, we offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally.

Our Global Team:

We are a team of more than 72,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our Culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world.  We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

We're driving toward the ultimate victory: a world without the fear of cancer.

In 2019, Varian created the Interventional Solutions (IS) business to address the growing opportunity to deliver another minimally invasive, local regional therapy with focus on Oncology. Varian is committed to driving innovation via treatment planning, guidance, and post-treatment verification with best-in-class hardware to deliver the solutions to drive adoption of these therapies. We acquired four companies to enter this market and are in the process of building the team and product portfolio to drive to a market leadership position.

Do you enjoy providing excellent customer service and are interested in joining us in our fight against cancer? If the answer is yes, we are looking for a French/German speaking Customer Support Specialist for our Interventional Solutions Team, located in our Budapest, Hungary office.

As a member of the team, you will be responding to our customer’s needs with a high degree of urgency, empathy, sensitivity, perseverance and accuracy.  

As a Customer Support Specialist your primary responsibilities will be:

Processing orders ensuring the integrity of all customer data and accuracy of ordersEnsuring the completion of customer’s orders, from receiving the order until the delivery, including resolving customer order and logistics related issues on an international levelAssisting our customers and helping to resolve their inquiries effectively via email and phone in a professional, friendly and efficient mannerActively supporting the sales activity around the EMEA regionHandling & resolving customer complaintsMaintain account related information in the company designated CRM system such as new accounts, changing existing accounts with the support of the Master Data TeamActively working with different departments to sort out issues, including billing, logistics, sales or regulatory affairs teams in an international and multicultural environmentManaging consignment stocks of various products Facilitating the invoicing processCoordinating service and maintenance requestsCase management in our CRM system (SalesForce)

Job Requirements:

College/university degreeAt least 2 years of experience in customer service or in a similar positionFluency in English and French/German language is required Excellent customer service and problem solving and prioritization skillsInternational shipping and logistics experience and knowledge of documentation and international customs requirements highly appreciatedCan do attitude and solution-oriented mind-set Display attention to detail and accuracy Exceptional written and verbal communication skillsAbility to work independently while being an excellent team playerProficient in utilizing business tools such as MS Office, Word, Excel and PowerPoint Experience with SAP or equivalent ERP software desiredExperience with SalesForce or equivalent CRM software desired

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At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. 

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.