Poland
40 days ago
Customer Technical Project Manager

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. 

In the CNS S&C Market Services Europe organization, we have a customer-centric technology team with Customer Architectsand Customer Technical Project Managers owning the technical success of complex project service deliveries, assuming the technical interface roles towards the customer. 
 

You have: 

Experience in complex projects with cross domain / E2E technology areas (7 years of experience)  Experience in Telco Core networks area and Cloud and Data Centers   Good understanding of presales aspects like scoping, estimation and risk management  Ability to take responsibility and coordination and lead technical issues  Able to work and produce targeted results with minimal supervision  Self-starter - able to demonstrate strong sense of business ownership and leadership  Motivated by, and committed to meeting challenging individual and team deadlines  Independent and self-directed  Ability to create order in an unstructured environment  Configuration and change management experience  Solid understanding in system engineering and integration methodologies  Understanding of operator business drivers and technology  Technical Project management experience   Strong customer interaction skills 

 It is of a benefit in case you have: 

worked with Nokia solutions before   already participated and contributed in presales  public and/or hybrid cloud experience  CI/CD automation experience  The CTPM is managing selected complex projects where Nokia delivers the complete solution as End-to-End owner, or for First-Off and large non-standard or cross-organisation solutions, or solutions with 3rd-Party involvement.  The Customer Technical Project Manager leads and directs the technical functions being the Analysis & Design group, the Integration, Verification & Validation group  The projects are executed under Market Unit leadership based on the contracted scope being fully accountable for the overall solution integration up to acceptance and handover to operations.  Whenever possible, the CTPM is assigned during pre-sales in the project initiation phase, helping to convince the customer to buy from Nokia.  During pre-sales phase define the technical delivery strategy from requirements gathering until final acceptance and migration, including project organization, definition of gates, deliverables, tools, and technical governance.  The CTPM leads the technical negotiation during the implementation period, drives the technical project execution (through different project streams) and provides solutions to eliminate risks.  The CTPM coordinates answers to unresolved technical issues and sets up technical support processes, involving necessary engineering teams when required.  The CTPM verifies the E2E Quality of Service and stability of the solution, ensuring that all project KPI’s are within contract definition.  The CTPM advises on customer network evolution and strives for project up-scopes. 

 
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