Your Title: Customer Training Coordinator

Job Location: Lake Oswego, OR (Hybrid schedule)

Our Department: Trimble Viewpoint Learning Services

The Customer Training Coordinator is responsible for coordinating training programs and classes for customers and ensuring necessary resources are available to properly conduct classes. The successful candidate will have excellent administrative skills, attention to detail, and a strong customer service orientation.

What You Will Do:

Coordinates programs and classes for customers.  Coordinates events as needed. Tracks class schedules and manages planning and logistics associated with delivering both classroom and virtual training, including hospitality functions during live classes. Coordinates training registration process for customers.  Coordinates and assists with the preparation of training materials and handouts including shipping of workbooks.Coordinates customer invoicing to accounting.  Maintain the Learning Services revenue report.  Work with our accounting team to align with their reporting numbers.Provides basic administration for our learning management system (Docebo), such as posting content and running reports.  Add new and updated content to our LMS. Assists with training-related Support emails such as password resets or training suggestions.Assist with the administration of our hosted training sandbox site – CloudShare.Assist Instructional Designers with content development in Camtasia, Murf, and other development tools.Assist the Learning Services managers with a variety of administrative tasks as assigned.

What Skills & Experience You Should Bring:

Prefer a minimum of two years’ experience in an administrative support position requiring the ability to support multiple projects or an equivalent combination of education and experience.  Skilled with PCs and Microsoft Office and Google Workspace including word processing, spreadsheets, presentation and document management as well as general office equipment.  Demonstrated proficiency in scheduling, logistics, and supporting training sessions. Experience and skill in working directly with customers.Experience working in Salesforce is preferred.Absolutely must sincerely enjoy helping people.

-

Pay Equity

-

Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

-

Hiring Range:

19.42

-

24.26

-

Bonus Eligible?

No

-

Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

-

Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic
information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.
The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job, contactAskPX@px.trimble.com