Customer Portals Specialist

Łódź, Poland

Fixed-term contract for 12 months

 

MAIN RESPONSIBILITIES

 

Monitor 3rd party customer portals, identify requested documentation, complete requests according to agreed SLAs based on customer segmentation. Create technical documentation as requested by customer and upload into customer portals. Review and approve technical documentation related to Finished Products to assure Quality & Regulatory requirements are met. Work cross- functionally with TSS departments, internal stakeholders, and external partners, to obtain inclusion, information for technical documentation creation. Report day to day activities and provide weekly reports on progress to direct supervisor. Act as a first point of contact for all 3rd party customer portals related queries from key stakeholders.

 

 

CANDIDATE PROFILE

 

Technical Education Diploma in Food Science or related discipline. Internship in Food Industry or similar area. Good analytical skills. Organized, methodical, detail oriented and ability to multitask. Able to prioritize and manage time effectively. Proactive and flexible approach. Good oral and written communication skills. Fluent English. Intermediate level of computer literacy (specifically Excel, SAP, Outlook and ServiceNow desirable). Ready to work in rotating (morning / afternoon) shifts.

#LI-DNI

 

COMPANY

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.

 

Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.

 

While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including Polish brand Kamis.

 

At McCormick, we have over a 100-year legacy based on our “Power of People” principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.

 

Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.

 

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.