Customs manager

Join Cisco's Global Tax and Customs Team (GTC) as a key member of our Customs organization in Hanoi, Vietnam. This role is pivotal in ensuring compliance with both Vietnam and global/regional customs laws and regulations, while optimizing customer satisfaction and enhancing Cisco’s profitability. The position reports directly to the APJC Regional Customs Manager and collaborates closely with the ASEAN Customs Manager.

Responsibilities:Ensure compliance with customs laws and regulations in Vietnam and globally, focusing on customer satisfaction and profitability.Collaborate with cross-functional teams, business partners, and service providers for seamless customs clearance.Stay informed on legal and regulatory changes, providing strategic analysis and solutions.Work with Cisco Governmental Affairs, Legal Counsel, customs, and other authorities to develop supportive policies.Manage reporting and submissions to government authorities and oversee import licenses and permits.Conduct data analysis for various initiatives and engage with customs authorities to resolve issues.Drive global customs policies through audits and training, and represent Cisco in external forums.Participate in mergers, acquisitions, divestitures, and other projects.Qualifications:BA/MBA/Legal degree with 7-8 years of experience in a high-tech, fast-paced environment, preferably in an MNC.Experience managing customs clearances for technology goods in Vietnam and the APAC region.Understanding of customs regulations under Export Processing Enterprises (EPE).Familiarity with importing Civil Cryptography Products and Cyber Security Products, including certification requirements.Advanced knowledge of WTO and WCO agreements, valuation, country of origin rules, HTS classification, and duty-saving schemes.Experience with customs audits, internal and external, including challenges and appeals.Knowledge of national and international trade regulations, aligning customs/trade functions with business goals.Familiarity with transfer pricing, GST rules, and export control regulations.Excellent communication, presentation, and teamwork skills.Advanced skills in Microsoft Office, statistical analysis, and financial modeling.Project management abilities across diverse teams and geographies.Why Cisco

WE ARE CISCO

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.Fluency in Vietnamese and English.#WeAreCisco

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