Customs & Trade Agent (with French) Location: Lodz, PL, 90-530 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond! About the role: We are seeking a motivated and detail-oriented Customs and Trade Agent to join our team at our cocoa facilities in France. You will play a crucial role in supporting the Senior Customs Declarant in Louviers, ensuring smooth and compliant import and export processes. Key responsibilities: + Oversee daily customs operations and documentations. + Handle export and import declarations for all non-EU shipments. + Prepare and submit declarations for ocean, air, and road shipments. + Assist in AEO program audits and follow-ups. + Verify origin for liquid and solid shipments under trade agreements. + Conduct RITA tariff code classification. + Attend both physical and documentary customs controls. + Provide backup for the Senior Customs Declarant. + Identify and implement process improvements to enhance efficiency and reduce costs. + Analyze customs data for trend tracking and strategic reporting. + Coordinate with customs brokers and third-party logistics for timely processing. + Assess and mitigate risks in customs processes. About you: + Bachelor’s degree in a relevant field or equivalent experience. + Minimum of 5 years in customs and trade, with a preference for French customs knowledge. + Proficient in English and French(oral and written) to communicate effectively with customs authorities and factory employees. + Strong knowledge of French import/export laws and customs declaration tools/software. + Proficiency in MS Office Suite (Excel, Word) and ERP systems (SAP). + Excellent multitasking and prioritization in a high-volume, fast-paced environment. + Ability to handle variable inputs and follow up on incomplete information. + Initiative, problem-solving skills, and consistent results delivery. + Travel: Up to 15% travel to Louviers factory. We offer: + Employment on a regular basis in the sweetest company in the world. + Annual bonus based on your work results. + Lunch card to be used for groceries and restaurants. + Private medical care in Lux Med (basic package fully financed by BC). + Fit Profit sports card co-financed by BC. + PPE: we care about your future, and we save money for your retirement. + Cafeteria Program as a part of Social Fund. + Group life insurance. + Hybrid working model: min. 8 days in the office a month. + As part of our work-life balance culture, we can start work between 7 am and 10 am. + Free consultation with a lawyer once a quarter. + Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year. + And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests. + Daily delivery of fresh fruits and veggies to the office. + You can purchase our sweet products with a special discount. + Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs. + Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station. + We like to party as much as we like chocolate! We have integration budgets we can use for team events. + Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities. Please note that we require all application materials, including CVs, to be submitted in English. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. If you want to learn more about Barry Callebaut, please find further information here. Were you missing anything in this job ad? Please share your feedback with us by clickinghere (https://app.talenthub.io/feedback/ad81b0fb66d2416990060452e7511e45?default\_lang=en) .