Adecco is hiring immediately for a **Lead Customer Service Representative** with a local client in **Tucker, GA** ! Apply now if you meet the qualifications listed below! + **Contract Type:** Temp to hire + **Pay:** $21.00/ HR + **Shift/Hours:** Monday to Saturday 1° 6:00 AM – 2:30 PM 2° 12:00 PM – 8:30 PM **Lead Customer Service Representative** The Lead CSR acts as the central point of communication between our in-home driver teams, their contractor leadership, and company operations. This role is all about real-time problem solving, clear communication, and accountability. **Essential Duties:** + **Route Oversight:** Monitor and support 30–40 delivery routes daily; manage delays and driver issues. + **Customer Support:** Assist with delivery-related customer concerns and de-escalate complaints. + **Warehouse Check-In:** Guide drivers through end-of-day procedures and report non-compliance. + **Team Leadership:** Supervise support staff, document disruptions, and report key issues to management. **Requirements:** · Mature and experienced, with a practical, hands-on background (e.g., handyman work, appliance installation, or furniture assembly) · Confident communicator with both driver teams and customers · Able to lead with a firm yet respectful tone · Comfortable managing and directing a primarily male driver workforce · Strong interpersonal and problem-solving skills · Spanish speaking **IMPORTANT:** This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume. The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans **Equal Opportunity Employer/Veterans/Disabled** **Pay Details:** $21.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance