We are growing! We are currently looking to hire a French Speaking CX Analyst to work with us remotely!

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 230 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:
You will join a dynamic and fast-paced environment and work closely with our data science team. Responsibilities include:

Unleash the power of data: Transform raw information into compelling narratives that drive business decisions. Become a storytelling analyst: Translate findings into clear, actionable insights that resonate with clients. Partner with success: Collaborate closely with project teams to craft winning research reports and develop strategic recommendations. Own your projects: Take ownership of project timelines, deliverables, and innovative side initiatives for specific regions or projects. Deliver excellence: Ensure the highest quality standards by meticulously proofreading and validating research findings. Stay ahead of the curve: Continuously monitor industry trends and translate them into valuable knowledge assets.