CX Customer Delivery Engineering Technical Leader
Cisco Systems
시스코 CX(Customer Experience) 컨설팅 엔지니어는 고객분들의 네트워크 인프라 설계/구현/최적화/마이그레이션등의 요구사항을 도와 보다 신속하고 안정적으로 수행할 수 있도록 도움을 드리고, 운영에 필요한 주요 기술 자문을 해 드리는 역할입니다.
최근 네트워크 인프라의 고도화 및 과거 레거시 환경에서 SDN 환경으로의 이행등의 비지니스 요구사항이 증가하고 있는 추세이며 자동화/AIOPS등의 요구사항을 고객과 함께 성공적으로 수행하는 것이 중요합니다.
네트워크 컨설팅 엔지니어의 역할을 수행하기 위해 아래와 같은 경험 또는 기술을 보유하고 계신 분이시면 누구나 지원가능하십니다.네트워크 진단/설계/구축/최적화 및 마이그레이션 프로젝트 수행 경험 SDN(Software Defined Network)에 대한 이해가 있으신 분 Data Center/보안 기술에 대한 이해와 구축/설계와 관련한 경험 안정적인 인프라 구축/운영을 위한 솔루션/아키텍쳐 테스트 전략 수립 고객사와 다양한 IT 전략/컨설팅 프로젝트 수행 경험
What You'll Do The Customer Delivery Consulting Engineer position is responsible for the support and delivery of Customer Experience (CX) routing/switching and next generation software-defined networking technologies to Cisco's customers in the Korea market. You will be responsible for the delivery of Planning, Design, Implementation & Optimization Services to Cisco's major accounts. Providing consulting services including Strategy and Architecture, Design, Implementation and Optimization, Design Assessment, Design/Configuration Reviews, and Cisco Solution Architecture implementations in alignment with Cisco & Industry Best Practices.Align and drive focused work with customer's business strategy and objectives. Translating customer opportunities/challenges into known technical solutions that cross architectures and deliver business outcomes. Assist in the development of business and technical requirement + high-level and low-level design activities + network implementation planning. Good interpersonal and presentation skills. Self-motivated and dedicated to exceeding customer’s expectations. Good technical writing skills and experience in writing high test and implementation plans.
Who You'll Work With You will work with other Cisco Consulting Engineers, Project Managers and Local CX Delivery teams.
The CX delivery Team is a team of engineering leaders who focus on providing leading solutions and architectures to customers - along with cutting edge consulting to ensure customer success. Our members work cross-functionally and together to deliver business outcomes to our customers, along with the resources to insure personal and professional growth.
Who You Are You have 10+ years of relevant experience. You have experience with designing and optimizing complex network solutions. You have demonstrated consulting skills and customer facing experience which should include working with the Senior Leadership Team where required and other customer teams. You have experience in SDx & Data Center Solution & Software. You know network management, network availability, and capacity management. You have experience on how to develop a network from pure manual operation to automate high frequent tasks. You are fluent in Korean.
Good to have: Knowledge on Cisco products Python, Ansible, and related automation toolset practical experience NETCONF and RESTCONF experience CCIE R&S or DC Comprehensive understanding of all IP protocols
최근 네트워크 인프라의 고도화 및 과거 레거시 환경에서 SDN 환경으로의 이행등의 비지니스 요구사항이 증가하고 있는 추세이며 자동화/AIOPS등의 요구사항을 고객과 함께 성공적으로 수행하는 것이 중요합니다.
네트워크 컨설팅 엔지니어의 역할을 수행하기 위해 아래와 같은 경험 또는 기술을 보유하고 계신 분이시면 누구나 지원가능하십니다.네트워크 진단/설계/구축/최적화 및 마이그레이션 프로젝트 수행 경험 SDN(Software Defined Network)에 대한 이해가 있으신 분 Data Center/보안 기술에 대한 이해와 구축/설계와 관련한 경험 안정적인 인프라 구축/운영을 위한 솔루션/아키텍쳐 테스트 전략 수립 고객사와 다양한 IT 전략/컨설팅 프로젝트 수행 경험
What You'll Do The Customer Delivery Consulting Engineer position is responsible for the support and delivery of Customer Experience (CX) routing/switching and next generation software-defined networking technologies to Cisco's customers in the Korea market. You will be responsible for the delivery of Planning, Design, Implementation & Optimization Services to Cisco's major accounts. Providing consulting services including Strategy and Architecture, Design, Implementation and Optimization, Design Assessment, Design/Configuration Reviews, and Cisco Solution Architecture implementations in alignment with Cisco & Industry Best Practices.Align and drive focused work with customer's business strategy and objectives. Translating customer opportunities/challenges into known technical solutions that cross architectures and deliver business outcomes. Assist in the development of business and technical requirement + high-level and low-level design activities + network implementation planning. Good interpersonal and presentation skills. Self-motivated and dedicated to exceeding customer’s expectations. Good technical writing skills and experience in writing high test and implementation plans.
Who You'll Work With You will work with other Cisco Consulting Engineers, Project Managers and Local CX Delivery teams.
The CX delivery Team is a team of engineering leaders who focus on providing leading solutions and architectures to customers - along with cutting edge consulting to ensure customer success. Our members work cross-functionally and together to deliver business outcomes to our customers, along with the resources to insure personal and professional growth.
Who You Are You have 10+ years of relevant experience. You have experience with designing and optimizing complex network solutions. You have demonstrated consulting skills and customer facing experience which should include working with the Senior Leadership Team where required and other customer teams. You have experience in SDx & Data Center Solution & Software. You know network management, network availability, and capacity management. You have experience on how to develop a network from pure manual operation to automate high frequent tasks. You are fluent in Korean.
Good to have: Knowledge on Cisco products Python, Ansible, and related automation toolset practical experience NETCONF and RESTCONF experience CCIE R&S or DC Comprehensive understanding of all IP protocols
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