Role:

The Cyber Security Incident Response Senior Analyst will play a key role in managing and responding to security incidents within WTW’s Cyber Security Incident Response Team. Responsibilities of this role will include:

Support the investigation of security incidents escalated from the SOC, ensuring timely containment, eradication, and recovery. Collaborate in the development and refinement of incident response processes, playbooks, and workflows to enhance efficiency and consistency. Perform initial analysis of security events, log data, and alerts to identify potential threats and determine the scope of incidents. Work closely with other Cyber Defense teams, including SOC, Threat Hunting, and CTI, to ensure seamless information sharing and coordination during incidents. Document incidents thoroughly and prepare post-incident reports, including root cause analysis and recommendations for improvement. Monitor emerging threats, vulnerabilities, and attack trends to enhance incident detection and response capabilities. Ensure all incident-handling activities comply with applicable regulations and internal policies. Participate in root cause analysis and post-incident review meetings to ensure lessons learned are applied to future incidents.  Ensure incident handling complies with relevant regulations and prepare detailed reports for regulatory or internal purposes. Evaluate and prioritize incidents based on potential impact and severity, escalating issues to higher levels of management or other teams as required. Assist in developing and fine-tuning automation scripts and workflows to enhance incident detection and response efficiency. Contribute to the development and maintenance of key performance indicators (KPIs) and metrics to measure the effectiveness of incident response processes. Act as a liaison between technical teams and business stakeholders, ensuring clear communication during incidents and status updates.

Maintain up-to-date records of all incident handling activities in incident management systems, ensuring alignment with internal policies and audit requirements.

Requirement:

We are looking for a candidate for Cyber Security Incident Response who has the following:

Minimum 3 years of experience in incident response, with a strong understanding of cybersecurity principles, frameworks, and tools.Proficient in forensic analysis, malware analysis, and network traffic analysis. Experience with SIEM tools, EDR platforms, and threat intelligence integration is essential.Proven ability to deal with high-stakes security incidents and coordinate cross-functional teams effectively.Good understanding of MITRE ATT&CK, cyber kill chain, and incident response methodologies.Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to non-technical audiences, including executives.Industry certifications such as CISSP, GCIH, GCFA, or CISM are good to have.Experience with platforms like Sentinel, Splunk, Carbon Black, or similar technologies.A proactive and decisive mindset with the ability to operate under pressure.Strong analytical and problem-solving skills to make informed decisions in complex situations.Collaborative and adaptable, with a passion for mentoring and developing team members.