Job Title: Identity Governance & Administration (IGA) Solution Delivery Lead Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? If so, Deloitte & Touche LLP could be the place for you. Traditional security programs have often been unsuccessful in unifying the need to both secure and support technology innovation required by the business. Join Deloitte's Advisory Cyber Services team and become a member of the largest group of cybersecurity professionals worldwide. Work you'll do As an Identity Governance & Administration (IGA) Solution Delivery Lead, you will be at the frontlines with our clients supporting them with their user access administration activities, helping them achieve a secure and compliant solution landscape by following industry leading practices around cyber risks. You will support: + Daily monitoring of scheduled jobs, lifecycle events and co-ordinate across different team to resolve issues. + Perform user and access administration activities (e.g. manual provisioning/deprovisioning, lock/unlock, password management etc.) using IGA solution(s) like SailPoint, Saviynt, IBM ISIM, CA IDM, Oracle IDM, etc. + Support staging of certifications and it's remediation periodically. + Monitor incident queue, triage and resolve issues (e.g. troubleshooting access, provisioning issues, user password management, enable, disable, terminate and/or unlock user accounts etc.) within SLA + Fulfil catalogue-based service requests (e.g. granting/revoking access, updating user attributes, updating workgroup members etc.) + Monitor service mailbox and support end user queries + Generate reports for daily/periodic user administration or processes + Support IT Risk or audit teams with reports, evidences and process walkthroughs + Support change documentation, change deployment and post-change validations + Document and update Standard Operating Procedures (SOP) and operational runbooks + Identify opportunities to improve process efficiencies and effectiveness The team Deloitte Advisory's Cyber team helps complex organizations more confidently pursue their growth, innovation, and performance agendas through proactive management of the associated cyber risks. Our professionals provide advisory and implementation services that integrate risk, regulatory, and technology skills to help clients transform their legacy programs into proactive Secure.Vigilant.Resilient.TM cyber risk programs. Join the team developing the future state of cyber risk solutions. Learn more about Deloitte Advisory's Cyber Risk Services practice. Required: + 5+ years of Identity Governance and administration (IGA) service delivery + 3+ years hands-on experience on access and user administration in one or more IGA solution(s) (SailPoint IIQ or IDN, Saviynt, IBM ISIM/CA IDM/Oracle IDM, etc.) + Flexibility to work in shifts + Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve. + BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business or relevant field. + Limited visa sponsorship maybe available Preferred: + Understanding and familiarity with Operating Systems (Unix, Linux, Windows). + Experience in working with distributed teams across different geographies + Experience with Aerospace & Defense companies + Experience and knowledge in cyber security or identity and access management + Strong understanding of user life cycle events supported by IGA solution + Prior experience in working in operations + Experience in ticketing tools for access management, tracking progress/escalation, and generating operational reports + Experience in developing SOP and runbooks + Strong understanding of Excel functions + Experience in ticketing tools such as ServiceNow and bug tracking tools e.g. JIRA + Ability to adhere to client's information security policies and clearly articulate the need for information security + Knowledge of business process, user provisioning process, and security maintenance processes + Previous Consulting or Big 4 experience preferred + Flexibility to work in shifts + Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve. + CISSP certification a plus + Business proficiency in English language + Excellent written and verbal communication skills Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,360 - 148,000 . You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.