Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Director

Job Description & Summary

A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

Meaningful work you’ll be part of 

As a Cyber as a Service (CaaS), Cyber Technology and Compliance Director, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:   

Oversee and support the strategy for all technology components contracted under Cyber as a Service (CaaS). 

Assist in developing and refining processes to strengthen current technology health, performance, and visibility framework by reviewing policies. 

Recommend and support the implementation of technology architecture, KPI, and corrective actions as needed for the Digital Resilience Center. 

Provide Cyber Security and Technology Infrastructure expertise to the team and for risk assessments. 

Implement, maintain, improve, and validate infrastructure incident processes. 

Support the team to oversee incident root cause analysis, service reporting, client communication, and architectural improvements. 

Ensure final client deliveries and documentation meet the highest standards of quality and accuracy. 

Support the management and optimization of the 24x7 service delivery for our device management team. 

Help ensure the team's work quality, resource utilization, and initiate corrective actions where necessary to enhance performance. 

Assist in business development initiatives, identifying and capitalizing on opportunities to expand service offerings. 

Ensure device management, client experience, and service quality, continuously seeking improvements. 

Ensure compliance with SLAs, process adherence, and implement process improvements to meet and exceed operational objectives. 

Foster strong, positive working relationships with stakeholders, coordinating effectively to achieve common goals. 

Assist the team in developing use cases for systems monitoring and provide expertise during escalation calls from Tier 2. 

Actively seek mentorship and coaching to promote professional growth and maximize potential. 

Exhibit basic understanding of business processes, internal control risk management, IT controls, and related standards, guiding the team with strategic insights and best practices.  

Exhibit advanced understanding of business processes, internal control risk management, IT controls, and related standards, guiding the team with strategic insights and best practices. 

Experiences and skills you’ll use to solve 

A leader in strategic cyber risk functions 

Skilled in cybersecurity framework such as NIST, COBIT, PCI DSS, ISO 27001, CIS and more. 

Experience in security risk compliance and advisory  

Extensive experience in consulting environment  

Proficiency in Incident Management and Change Management process 

Consulting experience in a Big 4 or similar is an asset 

Technical designations such as CISSP, CISA, CISM, OSCP, CEH, ECSA, GPEN, GWAPT, CCNA, CCNP, CCIE will be considered an advantage 

Excellent communication and leadership skills  

Ability to handle high pressure situations with key stakeholders internally and externally  

Good analytical, problem solving and interpersonal skills 

A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives 

 

Why you’ll love PwC 

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc 

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Coaching and Feedback, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Influence, Innovation, Intellectual Curiosity, Learning Agility, Managed Services, Optimism {+ 20 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.