Join our team to navigate the complexities of technology risk and cybersecurity, ensuring our firm leads with innovation and compliance.

The Cybersecurity Operations organization’s objective is to ensure that JPMC is able to effectively detect, prevent, and respond to cyber threats against our technology infrastructure. The Cybersecurity Operations Support team will work closely with all groups within Cybersecurity Operation to provide guidance, oversight, and establish consistency across the program while maintaining standards that align with the firm. Areas supported include: supplier management, reporting, audit preparedness, resiliency, access & procedural support, and risk & controls.  Candidate must maintain a strong and consistent control environment that promotes early operational risk identification, assessment, and mitigation by monitoring and evaluating controls to mitigate operational risk.

Job responsibilities

Lead Supplier Oversight efforts globally across Cybersecurity Operation teams to ensure firms Third Party Oversight (TPO) guidance is adhered to Support supplier oversight functions such as onboarding, contract engagements, invoice processing, purchase requests, and NDA requests Identify and champion changes needed to Supplier relationships Troubleshooting escalations from Suppliers or internal partners to resolve discrepancies Liaison between Cybersecurity Operations and key partners and stakeholders Strong understanding of Cybersecurity and Risk Control frameworks and their adoption in evaluating supplier management and third party risk domain Develop a portfolio management strategy, by assessing inventory for efficiency and reduction opportunities Self-education on emerging threats and rapidly changing risk environment to improve supplier risk assessment process Uphold firmwide Resiliency Program efforts Understanding and configuring systems used by teams within Cybersecurity Operations Support access control protocol for all Cybersecurity Operations teams Identify opportunities for process improvements to deliver increasing operational efficiency within the processes Maintain controls and validation milestones established by the team

Required qualifications, capabilities, and skills

Experience in Supplier Management, Operations, Oversight & Controls, Finance, Risk, Compliance, or Audit activities preferred  3+ years of experience in Technology controls with emphasis on Risk and Cybersecurity controls a plus Clear understanding of technology risk acumen Past experience in developing, executing or enhancing a supplier and risk management program preferred Experience in overseeing successfully short term objectives and long range projects with interim and measurable goals Experience interacting with senior executives  Proven track record in building good working relationships across global organizations and influencing change Excellent business judgment, particularly the ability to proactively monitor the program to identify and address issues early, performing root cause analysis to develop long term solutions Professional maturity and confidence in expressing a point of view with senior management and peers Strong analytical, communication, research, objective decision making and negotiation skills Ability to identify gaps and manage change to improve effectiveness and efficiency Bachelor’s degree required or equivalent technical experience

Preferred qualifications, capabilities, and skills

Excellent people and organization skills An ability to work with minimal direction and supervision-independently or in leadership role Time Management - experience managing aggressive deadlines in a fast-paced, results driven environment  Partner - ability to coordinate, work with, and gain the trust of business stakeholders to achieve a desired objective Business knowledge - ability to understand the business / knowledge of regulation surrounding business  Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner  Strong attention to detail in conducting analysis combined with ability to accurately record full supporting documentation An ability to leverage the efforts of multiple teams into a cohesive product/service An ability to mitigate an issue by leveraging support from internal stakeholders in a collaborative approach